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1. What You Can Learn About Business from a Stingy Irish Dance Teacher

My 6-year-old son is a dancer: He takes several ballet classes and a jazz class every week, and has done tap as well. (That’s him at the Nutcracker rehearsal last year…sorry, I couldn’t resist!) So when a local Irish dance studio did a demo at T’s school and he asked to take lessons, I raced to sign him up. Encouraging his passions, and all that.

A weekly class costs $45 per month, but one month I had a brain fart and dropped off a check for $40. The next day, I got a polite reminder from the studio owner that I had sent in the wrong amount — fair enough — and I responded that I would drop off the $5 at T’s next lesson.

But at that very point, T decided Irish dance wasn’t for him. (I have to say I was relieved…driving T to dance five days a week and then sitting in a waiting room with 3-year-old copies of Dance Magazine is not my idea of a good time.) He had taken only one session at the beginning of the month, and after that I just stopped taking him.

A few weeks later, the studio owner emailed to ask where T had been, and I said he decided to stop taking classes, but perhaps one day he would change his mind.

She responded, “Okay, we hope to see him again…and by the way, you still owe me $5.”

I was taken aback: We had paid $40 and T had taken one lesson that month. I responded, “I think the $40 I paid covers the one 30-minute class T took!”

To which she replied: “Sorry, we don’t prorate for classes not attended.”

Now, of course, she was right. In fact, I’m sure I signed a contract agreeing to this very thing. But…seriously?

My husband and I joked for a while about sending the dance school a box of 500 pennies, or mailing five one-dollar bills a week apart, but finally I said, “Just send her a check for the five dollars and be done with it. I never want to deal with this school again.”

So the business owner got her five dollars — win! — but she lost potential future business, not to mention word of mouth. Because if anyone ever asks me to recommend a good place for dance classes, you can be certain I won’t be suggesting that school.

Penny Wise…

Ever hear the expression “penny wise but pound foolish”? This usually refers to people who cut costs unwisely and end up paying more in the long run. But it also applies to writers who are SO invested in coming off as professional, and so hyper-vigilant about not getting ripped off, that they turn off clients.

For example, one student of mine who had been attempting unsuccessfully to get good-paying clients for over a year asked, “A prospect wants me to come in for a meeting. My time costs money! So how much should I charge them?”

Wha-wha-whaaaaa?

I understand the thought behind this: You want to look like a hard-bitten pro, and it’s true — your time IS worth money.

But is it really smart, when you’re desperate for work and someone shows an interest in hiring you, to go all hardcore and demand payment for an exploratory get-to-know-you meeting?

The same goes for writers who go into a frenzy when a client asks for a revise, or when an editor asks for 200 more words or a photo caption that wasn’t included in the contract. You need to consider whether it’s worth doing a bit of extra work for free to keep a good client.

(Of course, if this is an abusive client, one who pays pennies, or one who consistently asks for extra goodies with no compensation — you’re well within your rights to put your foot down…and hopefully ditch the client for good.)

Think about the last time you were at a café and you dropped your drink. (This happened to me just last week!) In 100% of the cases this happens, the barista will offer to replace the drink for free.

Now, the café owner is certainly justified in making you pay for the new drink. After all, is it HIS fault you had case of butterfingers? And drinks cost money, so he’s losing five bucks by offering you a free replacement!

But if he’s smart, the business owner understands that the cost of the free replacement drink is eclipsed by the goodwill created when he offers it to you. You’ll keep coming back and ordering more coffees, ad you’ll tell your friends about it too. That’s five bucks well spant.

Give to Get

Not only should you think hard about demanding money when a good client asks for a little extra here and there — but you should make it a point to offer little freebies even when the client doesn’t ask:

  • An extra sidebar you create with research you couldn’t fit into the article.
  • An introduction to someone who can help your client.
  • Some tweets and Facebook posts to promote an article or blog post you wrote for a client.
  • The occasional little gift just to say “Thank you,” such as an e-book or a box of candy.
  • Ten minutes of consulting time to help the client with a question or problem you happen to have the expertise to solve.

Yes, you’re spending your valuable time, and sometimes your hard-earned cash as well — but it’s worth it to foster loyalty in your good clients. As they say in Big Business, it costs much more to get a new client than it does to keep an old one.

Don’t Be a Sucker

I know you don’t want to be taken advantage of — and you definitely don’t want to come across as a doormat.

The trick is, when you agree to do free work, convey how much it’s worth and that you’re doing the client a favor.

For example: “I had some extra materials I couldn’t fit into the article, so I created an extra sidebar, no charge. I hope you can use it!”

Or: “I normally charge $X for that kind of work, but you’re such a good client I’d like to offer it to you gratis.”

This way, you graciously offer something of value to your client — but you also get across the concept that there is indeed worth to your offering, making the favor even more valuable in your client’s eyes.

At the same time, you keep the requests for freebies to a minimum because you’ve made it clear that these are things you normally charge for. And if the client DOES ask for more, they won’t be shocked when you say, “Sure, I can do that — how does $X sound?”

Remember, don’t be a stingy Irish dance teacher…you may get your five dollars, but you’ll lose a client. [LF]

P.S.Two new (awesome!) classes coming up that you can register for now: (1) Write Big: A Fear-Busting Bootcamp Experience: Practical exercises, live coaching, a challenge, and bonus goodies to help you overcome the fears that are keeping you from writing, pitching—and succeeding. (2) Freelance Writer’s Pitch Clinic: A class on how to write killer queries & LOIs. Your homework will be critiqued, and your questions answered, by editors from Redbook, Forbes, and Writer’s Digest/Print Magazine. And…you have the chance to get a full refund on the course fee!

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2. The 5 Attributes of a Successful Ghostwriter

Kelly HeadshotBY KELLY JAMES-ENGER

I’ve been writing about making money as a freelancer for well over a decade now. I have written five books, dozens of articles and hundreds of blog posts about the subject. I get many questions, and lately many of those have been about the field of ghostwriting. What is ghostwriting? How lucrative is it? How do I get started?

The fact is that any competent writer can ghostwrite as well—as long as you understand the additional responsibilities that come with ghosting. There’s a growing market for talented ghostwriters, so I encourage freelancers to consider whether their personality, background and experience make you a good fit for the field.

Your clients’ needs may vary, but I believe that successful ghostwriters must have the following attributes:

Confidence. Confidence is a key to ghostwriting success for several reasons. First, a confident ghost is more likely to get clients—when they trust in your abilities, they’re willing to hire you to write their book or blog post. Second, your confidence in yourself will make your job easier when it comes to creating a piece of writing that sprang not from your own ideas and brain, but from your client’s. Finally, you have to have enough confidence to recognize that you can write without a byline—and that any praise your piece, whether an article or book, receives will be directed to and accepted by your client—not you. If that idea makes you uncomfortable or resentful, ghosting isn’t for you.

Creativity. It’s a rare client who simply wants to dictate his thoughts and have me write them up for him. (And that’s not really ghostwriting, but transcribing.) A ghost does much more than that—she may be called on to conceptualize, organize, research, edit and rewrite. As a freelancer, you’ve no doubt come up with story ideas, organized articles or book chapters and come up with new approaches to subjects you’ve written about that before. You’ll use those same skills when you ghostwrite.

Flexibility. When you write your own piece, you do the research and writing. When you ghostwrite for a client, though, you may need information—whether written or in the form of phone, email, or in-person interviews—directly from that person. If he’s not available when you need him, you may have to push back a deadline or move forward on another part of the project that doesn’t require his immediate input. If you’re working per your client’s deadlines (and not, say, for a traditional publisher), then he may not feel the pressure to complete the project—which means you fall behind (and don’t get paid for your work). Understanding that when you ghost, you may at the whim of your client is key to ghosting.

Ability to organize. If you’re working on a short project, this is less important. But consider, for example, ghosting a book. That requires that you organize the information you receive from your client, research you perform on your own, different drafts of chapter, and other relevant information. I like to use manila folders for book projects, and set up a folder in Word to hold all of the various research and chapters; your methods may vary but the key is to manage information, drafts, and emails in a way that works for you.

Publishing knowledge. If you’re ghostwriting shorter pieces like articles and blog posts, this is not a great concern. However, if you’re going to ghostwrite books for clients, you should have some books under your belt already. If you have published your own books with traditional publishers, you have an understanding of the industry that will benefit your clients. And if you’ve self-published with a print-on-demand, or POD, company, that knowledge will help clients who choose the same option. Ghosts who have done both—traditionally published and self-published (whether in print, or with e-books, or both)—have a huge advantage over ghosts who are great writers but know little about publishing today. In my opinion, the more experience you have with books, the more valuable you are to a client, and the more potential you have as a ghostwriter.

Ask yourself honestly whether you have these five essential attributes. If the answer is yes, then consider adding ghosting to your freelance repertoire.


goodbye_bylinecovKelly James-Enger is a longtime freelancer and the author of more than a dozen books including  Goodbye Byline, Hello Big Bucks: Make Money Ghostwriting Books, Articles, Blogs and More, Second EditionSix-Figure Freelancing: The Writer’s Guide to Making More Money, Second Edition; and Dollars and Deadlines: Make Money Writing Articles for Print and Online Markets.

You can find more from Kelly James-Enger on Twitter (@ImprovisePress), Facebook (Improvise Press), and her website, improvisepress.com.

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3. 3 Tips for Writing on a Deadline

Martha_CarrBY MARTHA CARR

When I was a new writer and no one had commented on any of the words I’d strung together, the idea of a deadline seemed romantic. If I had a deadline that meant someone must have liked something I wrote and someone else must have asked for more.

Fortunately, all of that came true and I have had the pleasure of writing for The Washington Post and The New York Times and have had several books published.

However, a deadline also means a lot of responsibility and for writers with busy lives a due date can seem daunting, especially when talking about an entire book.

One thing became clear: Failing to turn in a manuscript on time has real-world consequences—not only for you as a writer, but also for everyone who’s waiting on your words of wisdom. There are publishing schedules and marketing strategies that are set up with the idea that you’re a professional writer who keeps your word. Miss a deadline without a good excuse and your peers will start to operate off the idea that you’re not very professional. If you’re not also a brilliant writer who says things that make everyone have to pay attention, your career may be short-lived.

But it’s not so easy to write on a deadline. You have to create a work plan, even know if you’re on time, ahead of schedule or dangerously close to not meeting a deadline. You also have to become your own project manager and figure out how to create a writing schedule that can breathe and change with your life. As you’ve probably already seen just as soon as you make a schedule someone else throws a wrench in it and you’re off doing something else for a little while.

I wrote my first three books raising a son on my own and then taking care of two elderly parents.

There were plenty of times I sat in a doctor’s office or thought about what to make for dinner for everyone while thinking about plotlines. I wanted to remain present and cheerful for family and friends, but for that to happen I had to find a strategy that would allow me to write and meet deadlines.

That strategy wound up consisting of three crucial steps:

1) You have to be reasonable with yourself and set realistic expectations.

How fast do you actually write? How much time can you realistically devote to writing in a day? How many days a week can you write without neglecting other areas of your life? Crunching these numbers will give you a framework for setting realistic expectations.

The good news is, even with small pieces of time it’s still possible to write a good book without years passing. I’ve been writing the books in The Wallis Jones series fairly quickly although I also have a lot going on in a day and even want to plan in a social life.

2) Ask yourself whether you can produce the manuscript or article in time.

Be realistic. Look at the total page count that’s needed and at the deadline, and count up the days before the deadline. Can you write enough pages per day to meet the deadline? If not, you’re going to have to either find a few extra days of writing or have a conversation with your editor, sooner rather than later. Sometimes, that’s necessary and shows that you’re on top of things and willing to work as a team member.  Not doing so can cause doors to slam closed.

My own answer turned out to be that I could write about three double-spaced pages in a day, three days a week.

3) To meet deadlines, you’ll need to glue yourself to your seat until that minimum number is hit.

If you’ve been reasonable with yourself, it may not always be pleasant, but it’s doable. In my case, sometimes, the words come so easily and I’m having such a good time working on my newest book, The Circle, that a lot more gets written. Sometimes, every single word feels like it was pulled out of somewhere murky and I struggle to hit three pages. However, I still do it and when the three pages are done, I get up and go find something else to do.

 

The last thing to keep in mind is something I mentioned earlier: Make sure that you’re still having at least a little fun and staying present with the people in your life. Both will feed your writing and make you feel more balanced in general. Then, writing and deadlines are a healthy part of your life, which will inevitably show in your work.


The Keeper front cover

Martha Randolph Carr is the author of 4 books including The List — the first in her Wallis Jones political thriller series.  A professional copywriter and editor, she has written a weekly, nationally syndicated column on politics and life that has run on such political hotspots as TheModerateVoice.com and Politicus.com.

Her work has run regularly in such venerable publications as The Washington Post, The New York Times, USA Today, The Wall Street Journal, The Chicago Tribune and Newsweek.

Martha is also a melanoma survivor, a Chi runner and an occasional skydiver — not to mention a descendant of Thomas Jefferson!

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4. Dorothy Parker: Missed Deadlines, Unfulfilled Contracts and Wrong Words

Farewell DP paperback coverBY ELLEN MEISTER

Have you ever had to tell an editor you wouldn’t be meeting your deadline? That’s an uncomfortable conversation for any writer. But for Dorothy Parker—one of America’s greatest literary wits—it was so excruciating she simply couldn’t face it, and the consequences were nearly devastating.

In 1929, Harold Guinzburg and George Oppenheimer—the young entrepreneurs who founded Viking Press—convinced Parker to sign a contract for a novel, and deliver it in under a year. That’s high pressure for most writers. But for Parker, who often took six months to complete a short story, it was shooting for the impossible. Indeed, she was so slow and cautious in her fiction writing that she once remarked, “I can’t write five words but that I change seven.”

Still, she was determined to join the ranks of the contemporaries she so admired, such as Fitzgerald and Hemingway, and left for Europe to work on her book. By the end of 1930, her deadline had passed and she had nothing to show for it except one long (and often hilarious) letter she had written to her publishers over the summer. (Complete letter available as an ebook from Penguin Classics with an introduction by Marion Meade. See Alpine Giggle Week: How Dorothy Parker Set Out to Write the Great American Novel and Ended Up in a TB Colony Atop an Alpine Peak.)

And so she sailed back to the U.S. to tell the young Viking founders in person that she had failed. The conversation, however, never happened. Too distressed to face them, she attempted suicide by swallowing poisonous shoe polish. Fortunately for those of us who cherish the stories, essays, poems and reviews she wrote in the years that followed, Parker only succeeded in making herself terribly ill, and several months later she recovered.

She never did deliver on the manuscript. In the 1970s, Viking reported that their agreement with Dorothy Parker was the longest unfulfilled contract in the company’s history. In the intervening years, however, they contracted with Parker to edit a collection of works by her friend F. Scott Fitzgerald. She struggled writing the introduction and simply couldn’t complete it. It was 1945, and facing her editor with this failure wasn’t any easier than it had been fifteen years earlier.

Fortunately, however, Parker found a less dangerous way to avoid the confrontation: she sent him a telegram. And while most of Parker’s papers were destroyed, this small treasure (complete with a spelling error that is probably the teletypist’s), still exists to remind us that even our literary heroes struggled putting words on a page.

10556540_786768194707938_2800491058987101496_n

PASCAL COVICI, VIKING PRESS                                     1945 JUN 28 PM 4 37 18 EAST 48 ST

THIS IS INSTEAD OF TELEPHONING BECAUSE I CANT LOOK YOU IN THE VOICE. I SIMPLY CANNOT GET THAT THING DONE YET NEVER HAVE DONE SUCH HARD NIGHT AND DAY WORK NEVER HAVE SO WANTED ANYTHING TO BE GOOD AND ALL I HAVE IS A PILE OF PAPER COVERED WITH WRONG WORDS. CAN ONLY KEEP AT IT AND HOPE TO HEAVEN TO GET IT DONE. DONT KNOW WHY IT IS SO TERRIBLY DIFFICULT OR I SO TERRIBLY INCOMPETANT.

DOROTHY.


Ellen Meister author photo low resEllen Meister is a novelist, essayist, public speaker and creative writing instructor at Hofstra University (Hempstead, NY). She runs a popular Dorothy Parker page on Facebook that has over 130,000 followers. Her novels include Farewell, Dorothy Parker (Putnam 2013) and The Other Life (Putnam 2011).

In February 2015, Putnam will publish her fifth novel, Dorothy Parker Drank Here. To connect with Ellen, visit ellenmeister.com, and for daily quotes from her Dorothy Parker, follow her Facebook page.

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5. Writing, Submissions, and Working With Editors

Every writer, at least hopefully, will work with an editor from time to time. While, we’d all like it to be on a regular basis, time to time is better than nothing. When in the joyous situation (you’ve gotten something accepted for publication), there are some tips that will help you in your working relationship with an editor.

The first thing, even before you think of submitting your work, is to have your manuscript or article in the best shape possible.

Getting to the Point of Submissions

1. Be part of a critique group. Every writer needs the extra eyes of writers working in the same genre. Their insights and critiques will prove to be invaluable to you.

2. Revise and self-edit . . .  repeat and repeat . . .

3. When you think your manuscript is in perfect shape, send it to a freelance editor. You may think this isn’t necessary, but it is. Ask around for one that comes with recommendations.

Now, you’re set; off you go on your submissions fishing trip. But, don’t just drop the line randomly; be sure you do research and find the best spot – one where you know the fish are biting. What this means is to look for publishing houses that are best suited to your manuscript, and ones that are accepting submissions.

After you’ve found a few publishing houses suitable. Read their submission guidelines CAREFULLY, and follow them just as carefully. Now it’s time for the infamous query letter. If you’re unfamiliar with queries, do some research.

Okay, you’ve done everything you needed to, and now you cast off. AND, you get a bite.

Working with Editors

Once you’re accepted by a publishing house, you will be assigned an editor. And, don’t be alarmed, but that manuscript you meticulously slaved over, and even paid an editor to go over, will end up with revisions. This is just the nature of the beast—each publishing house has their own way of doing things. They will want you’re manuscript to fit their standards.

Note: the purpose of those long hours of writing work, and hiring an editor is to give your manuscript the best shot of making it past the editor’s trash can, and actually getting accepted.

Now on to 4 tips that will help make your editor/author experience a pleasant one:

1. Always be professional.

2. Don’t get insulted when the editor requests revisions. They are not trying to hurt your feelings; they are hired by the publishing house to get your manuscript in the best possible saleable state. They want your book to sell as much as you do.

3. Keep the lines of communication open. If you have a question, ask. If you disagree with an edit, respectfully discuss it. Editors are not infallible; sometimes your gut feeling is right.

4. Take note of deadlines and be on time—this is your career, and in some cases your livelihood.

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Related Articles:

Freelance Editors: Should You Hire One?

Critiques are Essential

Writing to Get Published

Editors: What Do They Want?

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