If you haven’t checked out the WordPress.com forums lately, you should! The forums offer an active community of fellow WordPress.com users, and they’re a great place to get help with support issues and share tips and tricks about how you’re using WordPress.com.
Are you seeing errors in your browser, do you want to transfer upgrades or a blog, or are you trying to use Google’s Webmaster Tools? A quick search of the forums will turn up answers to all of these questions.
Our forums are monitored by active volunteers with a wealth of WordPress.com experience, and by WordPress.com Happiness Engineers.
Need help with CSS tweaks to your theme? We have a forum dedicated to CSS Customization with WordPress.com staff and volunteers who are especially well-versed in CSS. Get advice on how to customize your navigation menu, or realign your widget text.
If you’ve purchased a theme and need help setting it up, there’s a special forum for each premium theme where the theme authors answer questions.
If English is not your primary language, we probably have a support forum in your preferred language where you can get help and advice from those who speak your native tongue.
If you haven’t explored the forums yet, we’d love to hear from you there! Please stop by and join in the discussion: tell us how you chose your theme, or how you prefer to share your posts with your social media networks.
We’ll see you there!
Filed under: Community, Resources, Support
Very new to this… How do I find the forums? I’m currently using my smartphone.
Reblogged this on Automattically Kraft and commented:
Part of the work from last week’s Vancouver meetup!
ZakcHead:
Forums link here: http://en.forums.wordpress.com/
I very rarely enter the forums.
Every time I have used the forums for answers I remain unanswered.
Here’s my latest. http://en.forums.wordpress.com/topic/why-is-a-picture-of-me-posting-to-my-facebook-page?replies=2#post-1510777
Really useful – thank you
I think the forums are completely un-helpful, especially for brand new bloggers.
Most requests for assistance are met with snarky replies, verging on downright insults
I’ve been blogging for 2 years and when I have questions re: how to do something on wordpress, I take it to Google orlook it up in my WordPress for Dummies book.
My most recent forum experience began a week ago when the reader changed. I couldn’t find much about it on Google so decided to check the Forums. Sure enough, one enormous thread exists in which a slew of negative reactions are being largely ignored by staff.
Bottom line: if you like snark and/or being ignored, then by all means check out the forums. Youi won’t be disappointed!
Thank you Josh
Hi Dawn – If you ever don’t get a reply, try searching for related threads on the same topic. For example, on that topic here’s one explanation from staff, and here is a longer discussion between other users. If you find an existing thread on the topic, you can add your report to where users are already discussing it.
If all else fails, try reposting. Maybe you will catch the eye of a different community member who knows the answer.
Thank you. I did do a search before but didn’t find these threads. I certainly hope they help me from having my profile picture posting to my facebook business page every day. Its quite embarrassing.
Hi Elizabeth, Thanks for letting us know about the forums. I will check the forums out. I enjoy using WordPress so the forums should be ideal!
Thanks for the feedback. We’re working on ways to improve the experience for new bloggers. With the thread on the Reader, while we don’t respond to each comment, we do read each one. There have already been some improvements made to the new Reader based on the feedback from that thread.
We very much want the forums to be a helpful and welcoming community and the more users we can get involved in the forums, the better they’ll be.