A class hub can make all the difference for digital writing and learning!
Add a CommentViewing: Blog Posts Tagged with: Communication, Most Recent at Top [Help]
Results 1 - 25 of 89
Blog: TWO WRITING TEACHERS (Login to Add to MyJacketFlap)
JacketFlap tags: blogging, authors, organization, professional development, communication, writing workshop, parent involvement, preparing students for the 21st century, apps, digital writing, kidblog, #cyberPD, Cathy Mere, Flipping writing, Add a tag
Blog: TWO WRITING TEACHERS (Login to Add to MyJacketFlap)
JacketFlap tags: Assessment Strengthens Writers Blog Series, communication, collaboration, writing workshop, Add a tag
Assessment has played a big role in my shifts as a writing teacher. Colleagues have helped me get there. Come see my journey of the people in my life who have not only impacted the writers in my classroom but have impacted myself as a teacher. Assessment strengthens all of us when done right!
Add a CommentBlog: OUPblog (Login to Add to MyJacketFlap)
JacketFlap tags: children, Books, children's television, kids, Language, communication, Media, blasphemy, Linguistics, swearing, profanity, Michael Adams, *Featured, In Praise of Profanity, Add a tag
We adults are careful about swearing around our kids. We don’t want bad language to confuse or corrupt or otherwise harm them. As Steven Pinker says in passing while talking about profanity in The Stuff of Thought (2007), “if some people would rather not explain to their young children what a blow job is, there should be television channels that don’t force them to,” and there are. We have every right to be protective of our children even if we don’t have a reason.
The post Protecting our children from profanity appeared first on OUPblog.
Blog: OUPblog (Login to Add to MyJacketFlap)
JacketFlap tags: Language, communication, social media, onomatopoeia, Linguistics, texting, word of the year, WOTY, *Featured, oxford dictionaries, see no evil, hear no evil, speak no evil, OxfordWords blog, Dictionaries & Lexicography, 2015, Digital communication, 😂, emojis, laughing face with tears of joy, Vyvyan Evans, Add a tag
The decision by Oxford Dictionaries to select an emoji as the 2015 Word of the Year has led to incredulity in some quarters. Hannah Jane Parkinson, writing in The Guardian, and doubtless speaking for many, brands the decision ‘ridiculous’ — after all, an emoji is, self-evidently, not a word; so the wagging fingers seem to say.
The post Beyond words: How language-like is emoji? appeared first on OUPblog.
Blog: First Book (Login to Add to MyJacketFlap)
JacketFlap tags: Collaboration, Critical Thinking, Balloons Over Broadway, Using First Book, Tips and Resources, Home At Last, Lon Po Po: A Red Riding Hood Story, Partnership for 21st Century Learning, Creativity, Communication, Add a tag
Creativity, critical thinking, communication and collaboration are critical skills for children to learn so they can succeed in today’s world.
Use the books below and the guided questions to teach these concepts found in each story.
You’ll find a well-known fable told from another culture’s perspective, an inspiring tale about a family working together and the true story of the Macy’s Thanksgiving Parade. To view all the books chosen and to see all the tips and activities suggested for each book, visit the Learn for Life section.
Lon Po Po: A Red-Riding Hood Story from China Translated and illustrated by Ed Young
When sisters Shang, Tao and Paotze get a surprise visitor while their mother is away, they have to figure out if it’s really their Po Po (grandmother) who is at the door.
Lon Po Po is about critical thinking and how you can use lots of clues to figure out a problem. Use these questions and ideas to get your child thinking and talking about the story:
- What clues did the sisters have to figure out
- The sisters tricked the wolf. Do you think it was right or wrong to trick the wolf? Why or why not? Have you ever tricked someone? What happened?
Home At Last written by Susan Middleton Elya, illustrated by Felipe Davalos
The Patiño family moves to the U.S. from Mexico and must learn to speak English and adapt to their new country. Despite some challenges, Ana’s family finds ways to support and encourage one another as they build a new life together.
Home at Last is about communicating and how being able to clearly share your thoughts and needs with others is important to feeling connected. Use these questions and ideas to get your child thinking and talking about the story.
- Ana and her family learn English when they move to America. Tell me about a time when you learned something new. What happened? How did you feel?
- Why do you think Mamá doesn’t want to learn English? How did she change her mind?
Balloons Over Broadway by Melissa Sweet
This real-life story shares the life of Tony Sarg, the talented puppet-maker who helped the Macy’s Thanksgiving Day Parade come to life.
Balloons Over Broadway is about using CREATIVITY to build on existing ideas to make something new and different. Use these questions and ideas to get your child thinking and talking about the story.
- What are some different ways Tony uses his creativity in the story?
- Tony is always looking at his balloons and making changes so that they work better. Why was it important that he kept improving the balloons? How do you think about making something better?
Developed as a joint project with the Partnership for 21st Century Learning and with generous support from Disney, each hand-picked book in the Learn for Life section is paired with a FREE downloadable tip sheet. These tipsheets designed to help you equip the kids you serve with the key 21st century skills they need to thrive in school and in life.
The post Books that Teach Creativity, Critical Thinking, Communication and Collaboration appeared first on First Book Blog.
Add a CommentBlog: OUPblog (Login to Add to MyJacketFlap)
JacketFlap tags: Books, names, History, grammar, Language, communication, etymology, Linguistics, naming, place names, *Featured, Place Name Etymology, Carole Hough, name meaning, name studies, name theory, names in literature, onomastics, proper nouns, socio-onomastics, The Oxford Handbook of Names and Naming, Add a tag
Name studies have been around for a long time. In Ancient Greece, philosophers like Socrates, Plato, and Aristotle saw names as central to the understanding of language, providing key insights into human communication and thought. Still, to the present day, questions such as Are names nouns? and Do names have meaning? are still hotly debated by scholars within both linguistics and name studies.
The post Is name studies a discipline in its own right? appeared first on OUPblog.
Blog: TWO WRITING TEACHERS (Login to Add to MyJacketFlap)
JacketFlap tags: communication, collaboration, collaborative planning, classroom environment, PD Possibilities Series, Add a tag
My husband is an eighth grade ELA teacher. We often find ourselves having conversations about our day. One night he was mentioning he had to step into a colleagues room for a few… Continue reading
Add a CommentBlog: TWO WRITING TEACHERS (Login to Add to MyJacketFlap)
JacketFlap tags: communication, conferring, classroom expectations, paraprofessionals, Add a tag
s a literacy coach, part of my role is to support teachers with how to work together with all the professionals who will come in and out of their reading and writing workshop. Lately, I've been brainstorming with some super smart teachers to figure out how we can get all the grown-ups in a classroom to be more consistent with one another.
Add a CommentBlog: OUPblog (Login to Add to MyJacketFlap)
JacketFlap tags: Strategic Intelligence, Conceptual Tools for Leading Change, managerialisation, organizational culture, Books, Change, business, employment, communication, management, organizations, knowledge, leadership, Leaders, Followers, Social Sciences, *Featured, Business & Economics, Add a tag
Change is constant. We are all affected by the changing weather, natural disasters, and the march of time. Changes caused by human activity—inventions, migrations, wars, government policies, new markets, and new values—affect organizations as well as individuals.
The post Leadership for change appeared first on OUPblog.
Blog: OUPblog (Login to Add to MyJacketFlap)
JacketFlap tags: speech, *Featured, epistemology, philosophy of language, Rhetoric & Quotations, philosophy of mind, Arts & Humanities, Assertion, on the philosophical significance of assertoric speech, Sanford C. Goldberg, Books, ethics, Philosophy, authority, language, communication, Add a tag
There are various more or less familiar acts by which to communicate something with the reasonable expectation of being believed. We can do so by stating, reporting, contending, or claiming that such-and-such is the case; by telling others things, informing an audience of this-or-that, or vouching for something; by affirming or attesting to something’s being the case, or avowing that this-or-that is true.
What do these acts have in common? Each is an instance of the kind of speech act known as an assertion.
The post Authoritative speech appeared first on OUPblog.
Blog: ALSC Blog (Login to Add to MyJacketFlap)
JacketFlap tags: Technology, Professional Development, communication, School Library Media Specialist, collaboration, Partnerships, PD, Blogger Stacy Dillon, Add a tag
At my school (LREI), our Library and Edtech departments merged a few years ago. We are in a bit of a unique position since two of our dedicated tech people are degreed librarians, and the Department Chair of the Edtech department is actually our high school librarian. So our joint department numbers 9 strong with 6 of us holding MLS degrees. We are fortunate to work and play well together, but our sense from attending conferences and meetings was that we are a bit of a rarity.
In the fall, we hosted the first #libtechcon14 where we invited librarians and tech folks to come in pairs or teams for an unconference style day that would touch on some of the hard questions about communication, working together and the future of libraries. The event sold out quickly and once it was over, we were asked to consider hosting the conference again.
This time we widened our view and decided why not partner with another NYC independent school to co-host the event. I strongly believe that broadening the conversation and sharing resources is essential to our success in libraries and we soon partnered up with Ethical Culture Fieldston and their librarians and tech folks to host #edtechcon15 up in the Bronx. We looked at what had worked well the first time around, as well as the reflections from participants that let us know what they wanted more and less of. We added an essential question portion asking big questions about collaboration, literacy and future job descriptions. One of the most powerful activities involved all participants anonymously writing down their hopes and fears on separate post-its in terms of library and tech. As job descriptions morph and lines blur, librarians and tech integrators are finding themselves redefining their roles in ways that are both exciting and scary.
I hope this conference will become a bit of a wandering staple the NYC independent school world. I can see this model working not only for schools, but for public libraries as well — to foster community between branches, departments or counties. I know that I left energized with plenty of ideas as well as new contacts.
The post #libtechcon15 appeared first on ALSC Blog.
Blog: YALSA - Young Adult Library Services Association (Login to Add to MyJacketFlap)
JacketFlap tags: communication, Outreach, Partnerships, Programming, Diversity and Equity, adventures in outreach, community partnerships, Add a tag
Last week we talked about finding your perfect community partner, the one who can make all your dreams come true. Once you’ve met a few potential partners and really gotten to know them, you may be ready to choose one and move forward on a shared program or project.
As you’re working with the partner to formulate the project, here are some questions to consider.
1. Do the partners play equally important roles?
This could shake out lots of different ways. Maybe you provide the space, the pizza, and the marketing, and the partner provides the expertise. Maybe you’re creating all of the program content, and the partner is bringing the audience. (Although ideally, you’d probably want to check in with the partner to make sure your content is relevant. If you can create the content collaboratively, even better.)
What matters most is that roles are clearly defined and both sides are making significant, meaningful contributions. If that isn’t happening, you may be doing something cool, but it’s not a partnership.
2. Does the project deliver something important to both partners?
Just as both partners have to put something in, both have to get something out. Outcomes should be clearly stated and deliver something that each side needs to further its mission. For the library, outcomes will often be concerned with promoting equity.
3. Does the project have an end point?
It took me a while to realize how important this is. Even if a project is relatively small and low-impact, set a firm date to pause and examine how things are going. If things are going really well, pat each other on the back and agree about how awesome you are. Make minor adjustments if necessary, then dive right back into it.
If things are not going so well, or if circumstances have changed for one of the partners, you’ll be glad to have a built-in opportunity to make big changes, start all over, or quietly pull the plug. Even in this worst case scenario, you'll have learned something valuable that you can bring to your next partnership.
4. Do the partners agree about how the project will be evaluated?
What are the top priorities? What kind of evaluation tool will you use: pre- and post-tests? Surveys? Interpretive dance?*
Who will design the tool? If you can, work with the partner to create evaluation tools collaboratively or, even better, empower the youth themselves to design the tools and evaluate the program.
And one last tip: Write it all down! We use a Memorandum of Agreement form to make sure that everyone knows what’s up with a new project. Better to tackle misunderstandings before you begin than in the middle, when it’s hard to adjust expectations, or at the end, when disappointment or resentment may have set in. Communication is key throughout the process, but good communication late in the game can’t make up for a lack of it up front.
*Note: Don’t use interpretive dance.
Add a CommentBlog: A. PLAYWRIGHT'S RAMBLINGS (Login to Add to MyJacketFlap)
JacketFlap tags: coffee shop, hair stylist, coffee drinker, short play-ette, small talk, news, humor, cell phone, communication, newspaper, Add a tag
(inattentive)
Blog: OUPblog (Login to Add to MyJacketFlap)
JacketFlap tags: Editor's Picks, *Featured, kate thompson, Science & Medicine, Psychology & Neuroscience, couple therapy, couples therapy, David Hewison, Books, health, love, emotions, science, communication, Medical Mondays, depression, relationship, neuroscience, kissing, Add a tag
Where kissing is concerned, there is an entire categorization of this most human of impulses that necessitates taking into account setting, relationship health and the emotional context in which the kiss occurs. A relationship’s condition might be predicted and its trajectory timeline plotted by observing and understanding how the couple kiss. For instance, viewed through the lens of a couple’s dynamic, a peck on the cheek can convey cold, hard rejection or simply signify that a loving couple are pressed for time.
A kiss communicates a myriad of meanings, its reception and perception can alter dramatically depending on the couple’s state of mind. A wife suffering from depression may interpret her husband’s kiss entirely differently should her symptoms be alleviated. Similarly, a jealous, insecure lover may receive his girlfriend’s kiss of greeting utterly at odds to how she intends it to be perceived.
So if the mind can translate the meaning of a kiss to fit with its reading of the world, what can a kiss between a couple tell us? Does this intimate act mark out territory and ownership, a hands-off-he’s-mine nod to those around? Perhaps an unspoken negotiation of power between a couple that covers a whole range of feelings and intentions; how does a kiss-and-make-up kiss differ from a flirtatious kiss or an apologetic one? What of a furtive kiss; an adulterous kiss; a hungry kiss; a brutal kiss? How does a first kiss distinguish itself from a final kiss? When the husband complains to his wife that after 15 years of marriage, “we don’t kiss like we used to”, is he yearning for the adolescent ‘snog’ of his youth?
Engulfed by techno culture, where every text message ends with a ‘X’, couples must carve out space in their busy schedules to merely glimpse one another over the edge of their laptops. There isn’t psychic space for such an old-fashioned concept as a simple kiss. In a time-impoverished, stress-burdened world, we need our kisses to communicate more. Kisses should be able to multi-task. It would be an extravagance in the 21st-century for a kiss not to mean anything.
And there’s the cultural context of kissing to consider. Do you go French, Latin or Eskimo? Add to this each family’s own customs, classifications and codes around how to kiss. For a couple, these differences necessitate accepting the way that your parents embraced may strike your new partner as odd, even perverse. For the northern lass whose family offer to ‘brew up’ instead of a warm embrace, the European preamble of two or three kisses at the breakfast table between her southern softie of a husband and his family, can seem baffling.
The context of a kiss between a couple correlates to the store of positive feeling they have between them; the amount of love in the bank of their relationship. Take 1: a kiss on the way out in the morning can be a reminder of the intimacy that has just been. Take 2: in an acrimonious coupling, this same gesture perhaps signposts a dash for freedom, a “thank God I don’t have to see you for 11 hours”. The kiss on the way back in through the front door can be a chance to reconnect after a day spent operating in different spheres or, less benignly, to assuage and disguise feelings of guilt at not wanting to be back at all.
While on the subject of lip-to-lip contact, the place where a kiss lands expresses meaning. The peck on the forehead may herald a relationship where one partner distances themselves as a parental figure. A forensic ritualized pattern of kisses destined for the cheeks carries a different message to the gentle nip on the earlobe. Lips, cheek, neck, it seems all receptors convey significance to both kisser and ‘kissee’ and could indicate relationship dynamics such as a conservative-rebellious pairing or a babes-in-the-wood coupling.
Like Emperor Tiberius, who banned kissing because he thought it helped spread fungal disease, Bert Bacarach asks, ‘What do you get when you kiss a guy? You get enough germs to catch pneumonia…’ Conceivably the nature of kissing and the unhygienic potential it carries is the ultimate symbol of trust between two lovers and raises the question of whether kissing is a prelude or an end in itself, ergo the long-suffering wife who doesn’t like kissing anymore “because I know what it’ll lead to…”
The twenty-first century has witnessed the proliferation of orthodontistry with its penchant for full mental braces. Modern mouths are habitually adorned with lip and tongue piercings as fetish wear or armour. Is this straying away from what a kiss means or a consideration of how modern mores can begin to create a new language around this oldest of greetings? There is an entire generation maturing whose first kiss was accompanied by the clashing of metal, casting a distinct shadow over their ideas around later couple intimacy.
Throughout history, from Judas to Marilyn Monroe, a kiss has communicated submission, domination, status, sexual desire, affection, friendship, betrayal, sealed a pact of peace or the giving of life. There is public kissing and private kissing. Kissing signposts good or bad manners. It is both a conscious and unconscious coded communication and can betray the instigator’s character; from the inhibited introvert to the narcissistic exhibitionist. The 16th-century theologian Erasmus described kissing as ‘a most attractive custom’. Rodin immortalized doomed, illicit lovers in his marble sculpture, and Chekhov wrote of the transformative power of a mistaken kiss. The history and meaning of the kiss evolves and shifts and yet remains steadfastly the same: a distinctly human, intimate and complex gesture, instantly recognizable despite its infinite variety of uses. I’ve a feeling Sam’s ‘You must remember this, a kiss is just a kiss’ may never sound quite the same again.
Headline image credit: Conquered with a kiss, by .craig. CC-BY-NC-2.0 via Flickr.
The post A taxonomy of kisses appeared first on OUPblog.
Blog: An Awfully Big Blog Adventure (Login to Add to MyJacketFlap)
JacketFlap tags: Liz Kessler, Communication, Add a tag
Me on my beloved boat, Jester. Crikey, my hair was short back then. |
Generic photo off the internet - as I didn't have my phone/camera to take a pic! |
Here's one I took earlier. |
Blog: OUPblog (Login to Add to MyJacketFlap)
JacketFlap tags: Books, Music, creativity, language, communication, jackson, bilingual, Michael Jackson, neuroscience, genius, IQ, hernandez, *Featured, Psychology & Neuroscience, Cognitive Neuroscience, Arturo Hernandez, bilingual brain, arturo, draehernandez, child prodigy, psychometric IQ, psychometric, lobes, Add a tag
By Arturo Hernandez
That any person could become an expert in something if they simply spend about 3 hours per day for ten years learning it is an appealing concept. This idea, first championed by Ericsson and brought to prominence by Gladwell, has now taken root in the popular media. It attempts to discuss these differences in terms of the environment. The idea is that practice with the purpose of constantly gathering feedback and improving can lead any person to become an expert. If becoming an expert requires 10,000 hours, does a prodigy need 20,000.
Lets consider, Michael Jackson, as an example of a prodigy. He grew up in a musical family in Gary, Indiana just outside Chicago. His father Joe played in an R&B band. All of his siblings played music in one way or another. Unlike his siblings and father, Jackson did not really play any instruments. However, he would compose songs in his head using his voice. One morning he came in and had written a song which eventually became ‘Beat It’. In the studio, he would sing each of the different parts including the various instruments. Then the producers and artists in the studio would work on putting the song together, following his arrangements.
Work in cognitive neuroscience has begun to shed light on the brain systems involved in creativity as being linked to psychometric IQ. Work by Neubauer and Fink suggests that these two different types of abilities, psychometric IQ and expertise, involve differential activity in the frontal and parietal lobes. They also appear for different types of tasks. In one study, taxi drivers were split into a high and low group depending on their performance on a paper and pencil IQ test. The results showed that both groups did equally well on familiar routes. The differences appeared between groups when they were compared on unfamiliar routes. In this condition, those with high IQs outperformed those with low IQ. So expertise can develop but the flexibility to handle new situations and improvise requires more than just practice.
Reports of Michael Jackson’s IQ are unreliable. However, he is purported to have had over 10,000 books in his reading collection and to have been an avid reader. His interviews reveal a person who was very eloquent and well spoken. And clearly he was able to integrate various different types of strands of music into interesting novel blends. If we were to lay this out across time, we have perhaps the roots of early genius. It is a person who has an unusual amount of exposure in a domain that starts at an early age. This would lead to the ability to play music very well.
Jackson came from a family filled with many successful musicians. Many were successful as recording artists. Perhaps Michael started earlier than his siblings. One conclusion we can draw from this natural experiment is that creative genius requires more than 10,000 hours. In the case of Michael Jackson, he read profusely and had very rich life experiences. He tried to meld these experiences into a blended musical genre that is uniquely his and yet distinctly resonant with known musical styles.
The kind of creativity is not restricted to prodigies like Michael Jackson. Language, our ultimate achievement as a human race, is something that no other animal species on this planet shares with us. The seeds of language exist all over the animal kingdom. There are birds that can use syntax to create elaborate songs. Chinchillas can recognize basic human speech. Higher primates can develop extensive vocabularies and use relatively sophisticated language. But only one species was able to take all of these various pieces and combine them into a much richer whole. Every human is born with the potential to develop much larger frontal lobes which interconnect with attention, motor, and sensory areas of the brain. It is in these enlarged cortical areas that we can see the roots of creative genius. So while 10,000 hours will create efficiency within restricted areas of the brain, only the use of more general purpose brain areas serve to develop true creativity.
Arturo Hernandez is currently Professor of Psychology and Director of the Developmental Cognitive Neuroscience graduate program at the University of Houston. He is the author of The Bilingual Brain. His major research interest is in the neural underpinnings of bilingual language processing and second language acquisition in children and adults. He has used a variety of neuroimaging methods as well as behavioral techniques to investigate these phenomena which have been published in a number of peer reviewed journal articles. His research is currently funded by a grant from the National Institutes of Child Health and Human Development. You can follow him on Twitter @DrAEHernandez. Read his previous blog posts.
Subscribe to only brain sciences articles on the OUPblog via email or RSS.
Image credit: Michael Jackson with the Reagans, by White House Photo Office. Public domain via Wikimedia Commons.
The post Michael Jackson, 10,000 hours, and the roots of creative genius appeared first on OUPblog.
Blog: OUPblog (Login to Add to MyJacketFlap)
JacketFlap tags: Science & Medicine, well being, Psychology & Neuroscience, Corporate Wellness Week, Maureen Duffy, Overcoming Mobbing, mobbing, Books, respect, safety, communication, structure, abuse, workplace, empathy, company, *Featured, Add a tag
By Maureen Duffy
What do we mean when talk about workplace health and well-being these days? How well are we doing in achieving it?
Traditionally, the notion of employee health and well-being was about protecting workers from hazards in the workplace and insuring physical safety. From this early focus on the physical safety and health of workers, the concept of workplace health evolved to include the protection and promotion of personal physical health and well-being. Corporate wellness programs emphasizing health promoting behaviors like smoking cessation, weight loss, exercise and nutrition, and management of chronic diseases like diabetes fall into this category.
More recently, the idea of employee health and well-being has evolved to include protection and promotion of the psychological safety of workers, the sustainability of the organization itself, and active participation in health promotion of the local community. The World Health Organization developed a definition of workplace health and well-being that includes all of these dimensions. Grounded in research, it defines a healthy workplace as: “one in which workers and managers collaborate to use a continual improvement process to protect and promote the health, safety and well-being of all workers and the sustainability of the workplace by considering the following, based on identified needs:
- health and safety concerns in the physical work environment;
- health, safety and well-being concerns in the psychosocial work environment, including organization of work and workplace culture;
- personal health resources in the workplace; and
- ways of participating in the community to improve the health of workers, their families and other members of the community.”
The World Health Organization’s is not the only definition of workplace health and well-being but it’s a good starting point for conversation.
Employee health and well-being, especially psychological and emotional health, could be faring a whole lot better than it is. To start with, the Gallup Organization, in its most recent worldwide survey of employee engagement found that only 29% of North American employees were engaged, and this low number represented the highest rate of engagement among all regions of the world surveyed. That leaves 70% of North American employees unmotivated and disconnected, to some degree or another, from their work and workplaces. Add to widespread lack of engagement the results of the 2014 Workplace Bullying Institute’s US workplace bullying survey indicating that 27% of Americans surveyed had personally experienced repeated mistreatment and abusive conduct at work and an additional 21% reported witnessing it. Especially from the perspective of psychological heath, well-being, and safety, the findings from these two recent surveys paint a gloomy picture and suggest that modern organizational life is in trouble.
A helpful way of improving psychological health, well-being, and safety in the workplace is through the implementation of guiding principles to make the organization more resistant to workplace bullying, mobbing, and abuse. These principles are values-driven, action-oriented, and structure-sensitive.
Guiding Principle #1: Place values like empathy, respect, and ethical communication at the center of organizational life.
- Empathy is the lens through which co-workers, customers and people served, and complex situations are viewed. What does this situation mean for this person or these people? What is it like to be this co-worker, this manager, this customer, this patient, this student, this teacher, in this situation, and what can this organization do to improve the experiences for each of them? Such deep empathy guides problem assessment and solution-building. The design and innovation company, IDEO is a wonderful example of a company that is built around the value of active empathy.
- Respect is the value that guides how we treat each other, acknowledge each other’s presence, and recognize each other’s contributions to fulfilling the organizational mission. Practicing respect also allows for embracing diversity and accepting differences. Some work futurists who want to embrace the power of diversity to push innovation and solution-building endorse moving away from consensus models toward dissensus models. In dissensus models, hidden, differing, or even critical perspectives about an organizational situation or challenge are actively sought and gathered. Dissensus models take outlier views into account, thereby including all viewpoints, thus avoiding some of the pitfalls of consensus-building and groupthink. While respect as a value is written into many organizational mission statements and codes of conduct, it is worth remembering what the cybernetician and organizational theorist, Stafford Beer, cautioned; namely, that a work system is what it does (not necessarily what it says it does). Whether respect is actually practiced as a value in an organization shows up in how people both talk about one another and act toward one another.
- Ethical communication brings together the values of empathy and respect and is the single most important way of aligning these values with behavior to reduce and prevent mobbing, bullying, and other forms of workplace abuse. Ethical communication offers a map for how to talk with others when they are present and how to talk about them when they are not. Ethical communication in the workplace excludes gossip, backstabbing, shunning and ostracizing, applying pejorative labels about the personalities or personal lives of others, and shutting people out of critical information loops necessary to do their jobs. Ethical communication includes transparency and openness among all organizational members irrespective of rank. The late Michael White, a renowned narrative therapist, adhered to a principle of ethical communication in conducting therapy that, if applied within organizations, would go a long way toward reducing workplace abuse, mobbing, and bullying. The principle that White rigorously adhered to was only talking about clients in their absence as he would in their presence—no matter who the third party was or how influential or powerful. Imagine how different and how much psychologically safer organizational life would be if everyone in the organization adopted Michael White’s principle of ethical communication!
Guiding Principle #2: Keep an action orientation toward the mission, tasks, goals, projects, and purpose of the organization.
In other words, this principle is about doing the work of the organization at full throttle every day. The work of the organization is not the perpetuation of the organization despite appearances to the contrary in a number of cases. The work of the organization is to provide goods and services that benefit and please end-users while inspiring those involved in their creation and production. Workers who are inspired, active, and involved are much more likely to work with each other rather than against each other as happens in workplace bullying, mobbing, and abuse.
Guiding Principle #3: Pay attention to structure sensitivity and how the organizational structure impacts the productivity of the organization and well-being of its personnel.
Suggesting that organizations pay attention to their own structures and modify or change them when they no longer seem to serve either the end-users or organizational members might seem like a tall order. But it’s a tall order that’s catching on. Zappos, an online shoe and clothing store with over 1,500 employees, is abandoning hierarchy, bosses, and management as we have come to know it in favor of a non-hierarchical, distributed system of power called Holacracy. Other companies are already using the Holacracy model and still others are utilizing structures that rely on networks and self-organizing systems rather than on bureaucracy and hierarchy. Traditional hierarchical organizational structures rely on outdated methods of control that are authoritarian in nature, even when benignly so, and emphasize obedience, conformity, and punishment. Caring for the psychological health and well-being of employees and, indeed all organizational members, may in the final analysis include serious attention to organizational structure and the possibility of structural change. Such structural sensitivity and change may also be required to rid our workplaces of bullying and mobbing and their destructive effects on the individual and the organization.
The news about organizational life and about emotional and psychological well-being within organizations is not good. Creating organizations that are more humane and that are inviting and exciting places to spend so much of our time is worth our biggest thinking and our willingness to dare to make them better.
Maureen Duffy is a consultant about workplace and school issues, including mobbing and bullying, a family therapist and educator and is the co-author of Overcoming Mobbing: A Recovery Guide for Workplace Aggression and Bullying and Mobbing: Causes, Consequences, and Solutions. Read her previous blog posts.
Subscribe to the OUPblog via email or RSS.
Subscribe to only psychology articles on the OUPblog via email or RSS.
The post Improve organizational well-being and prevent workplace abuse appeared first on OUPblog.
Blog: OUPblog (Login to Add to MyJacketFlap)
JacketFlap tags: eero, Social Sciences, *Featured, organizational, Business & Economics, Ann Langley, corporate strategy, Eero Vaara, François Cooren, Haridimos Tsoukas, language and communication at work, processually, tsoukas, vaara, cooren, haridimos, communicational, business, Organization, language, Current Affairs, communication, Add a tag
By François Cooren, Eero Vaara, Ann Langley, and Haridimos Tsoukas
“Communication matters in organizations!”
We all know this catchphrase. Both employees and managers experience problems daily with coordination, and when news (good or bad) is released about their organization. There is, however, a different way of studying communication at work, a way that does not merely reduce it to the transfer of information, but also explores its constitutive aspects: how communicative events literally constitute what organizations are all about.
Connect communication to the very processes, activities, and practices that constitute organizations or organizational phenomena. This echoes what Phillips and Lawrence (2012) recently labeled “the turn to work” in organization studies. These authors referred to notions such as “identity work,” “institutional work,” and “boundary work” as part of a trend in which scholars have been highlighting “the role of actors in socially constructing elements of work and organizations that were previously seen as either ‘natural’ or beyond the control of individual actors.”
Phenomena such as identity, routines, boundaries, or organizations themselves are thus seen as communicative processes, which means that ongoing “work” is implicated in the construction, maintenance, and adaptation of organizational identities, boundaries, and operations. Communication is the essential way through which much of this “work” takes place, whether or not conscious intentions lie behind it.
Depart from abstract and static considerations to concentrate on communicational activities and practices that constitute the daily life of organizations, or capture the ways in which they change over time. These types of study focus on cultural, artifactual, ideological, or technological aspects of work, and systematically scrutinize and highlight the communicational dimension of these activities, whether from a theoretical or empirical perspective.
The study of language and communication at work could prove to be a fruitful way to study organizational life in all its aspects (meetings, speeches, routines, operations, expeditions, etc.). Organizations should not only be viewed as ‘things made’ but also as what Hernes (2007) calls “processes in the making,” whether we want to study reproduction, development, or change. If analyzing and conceiving of processes is indeed a difficult thing to do, it is, we believe, the price we need to pay to study organizational matters in a very concrete and incarnated manner.
If organizations are dynamically constituted, we thus need to start thinking processually, that is, we need to invent new ways of studying and conceiving of these “works in process” we call companies, firms, businesses, institutions, NGOs, and associations. In keeping with Derrida’s (often misunderstood) concept of differance, this processual way of thinking leads us to study any organizational course, sequence, or practice in terms of both its passive and active dimensions, i.e. in terms of what leads it to be what it is, but also in terms of what it produces, enacts, and contributes. Studying processes indeed means that there cannot be an absolute point of origin and that we need, as analysts, to always pay attention to what is ongoing.
Methodologically speaking, this could have serious consequences, as thinking and analyzing the organizational world processually will also lead us to rely more and more on actual recordings of activities, conversations, and practices. Although interviews certainly remain relevant ways to access what is taking place in organizational settings, they seem poorly equipped to study processes per se, as they rely on post-hoc reconstructions that cannot always do justice to what really happens ‘in the making’ (except, of course, if the interviews themselves are analyzed processually). Whether video or audio recordings, the detailed study of communication at work seems to require that we “pay our due” to the phenomena themselves.
But studying processually means that we also have to develop tools and methodologies that allow us to not only make some gains in terms of details, but also in terms of longitudinality. The detailed study of processes indeed implies, by definition, that we follow them through time and space, a methodological requirement that often seems hard to reconcile with the thoroughness of detailed analyses. It is, we believe, in this uncomfortable tension that the future of process studies might lay.
François Cooren is Professor and Chair of the Department of Communication at Université de Montréal; Eero Vaara is Professor of Management and Organization at Hanken School of Economics, Helsinki; Ann Langley is Professor of Management at HEC Montréal; and Haridimos Tsoukas is Professor of Strategic Management and Professor of Organization Studies at University of Cyprus, and at Warwick Business School. Their book Language and Communication at Work. Discourse, Narrativity and Organizing was published May, 2014.
Subscribe to the OUPblog via email or RSS.
Subscribe to only business articles on the OUPblog via email or RSS.
Image Credit: Businesspeople at boardroom table. © monkeybusinessimages via iStock Photo.
The post The role of communication at work appeared first on OUPblog.
Blog: (Login to Add to MyJacketFlap)
JacketFlap tags: Boys, humor, Men, Communication, Stories, small town, Southern, south, Books, story, friends, Friendship, Relationships, Add a tag
“Come, Henry,” Colonel Birdwhistle called as he shouldered his cane pole. “We should be on our way. The day is ending and your mother will be spreading supper soon.”
“But we didn’t catch nuthin’” replied the glum boy.
“We didn’t catch ‘anything’, you mean. And catching fish is but a small portion of our purpose here. We are here primarily to enjoy each other and the beauty of creation. If a fish should happen to find our bait attractive, that, my boy, is simply a bonus.”
Unconvinced, Henry pulled at his pole hoping for a nibble that would keep them a little longer. Receiving nothing for his trouble, he reluctantly stood and followed the Colonel toward home.
The two had not gone far when they heard the sound of an approaching horse. Soon it came into view as it galloped their way. Noting its speed, they moved well off of the path. When horse and rider came alongside the pair, the man on top pulled back on the reigns bringing the chestnut to a stop in a cloud of dust.
“Hello there,” called the rider from atop his mount. “Is this the way to Warbler’s Ridge?”
“I believe it used to be…” began the Colonel.
“I’m in an awful hurry,” interrupted the man. “I have urgent business at the paper mill there. This must be the right way, it was given me by the sheriff. I believe Whitaker was his name.”
“Yes, Hub Whitaker is the local sheriff. But as I was saying, this road…”
“Big fella, your sheriff. I’d guess you don’t have to worry much about crime here with a huge man like that minding the wall.”
“No sir,” answered Henry. “Things are pretty quiet round here. But…”
“That’s good, son. Real good,” cut in the stranger. “Well, I ain’t got time to sit around here talking. Like I said, I’ve got important business in Warbler’s Ridge. So if you’ll excuse me, I’ll be on my way.”
With a click of his tongue and flick of the reigns, he urged his horse forward while Henry held up an arm in protest.
“Mister, wait!” called Henry in futility, for the horse was gone. Turning to his companion, he asked, “Why wouldn’t he listen?”
“Henry, you have just learned an important lesson,” returned the Colonel. “Some people don’t understand that having a conversation means listening as well as talking. If he had taken a moment to close his mouth and open his ears, what would he have learned?”
“That the bridge he’s headed toward fell into the river a long time ago,” answered the boy slowly.
“I believe he should figure that out for himself any time now.”
As if on cue, a loud splash could be heard from the direction of the river. The old man and his young friend ambled quickly to the river and past the horse to help the fallen rider out of the water.
“You okay, mister?” asked Henry.
“Why didn’t you warn me, son?” inquired the dripping stranger.
“We tried, but couldn’t get a single word past all of yours,” returned the Colonel. “You missed a turn a ways back and need to follow the river a mile north to get to the nearest working bridge.”
Once more on his horse, the humbled rider continued on his way with every intent of listening for an answer the next time he asked a question. Henry and the Colonel headed home for supper, laughing the entire way. They may not have caught a fish, but they netted a good story to tell.
Photo credit: Ward, Lock, & Tyler of London [Public domain], via Wikimedia Commons
Blog: Game On! Creating Character Conflict (Login to Add to MyJacketFlap)
JacketFlap tags: cry, blink, stare, bodylanguage, gaze, conflict, fiction, writing, character, communication, craft, behavior, eyes, face, look, wink, Add a tag
Blog: Game On! Creating Character Conflict (Login to Add to MyJacketFlap)
JacketFlap tags: fiction, writing, character, plot, communication, craft, reactions, action, emotion, movement, how to, expressions, body language, Add a tag
If a gesture lags after the words, it's considered a sign of dishonesty.
A gesture can be involuntary but squelched by the character. This is especially true if he is angry with someone he cares about or fears.
All of the information on body language can be found in Story Building Blocks III: The Revision Layers.
http://www.amazon.com/Story-Building-Blocks-III-Revision/dp/1475011369
http://www.amazon.com/Story-Building-Blocks-III-Revision-ebook/dp/B007SPPL68
Blog: Game On! Creating Character Conflict (Login to Add to MyJacketFlap)
JacketFlap tags: story, fiction, writing, emotions, characterization, communication, craft, behavior, action, expressions, body language, reaction, Add a tag
Blog: OUPblog (Login to Add to MyJacketFlap)
JacketFlap tags: ethics, Videos, gender, Philosophy, Language, feminism, communication, sexism, women's history month, introductions, feminist, cameron, VSI, Very Short Introductions, linguistics, Humanities, blackburn, sociolinguistics, simon blackburn, *Featured, deborah, masculine, carol gilligan, deborah cameron, iaitv, gilligan, Add a tag
As Women’s History month comes to a close, we wanted to share an important debate that Simon Blackburn, author of Ethics: A Very Short Introduction, participated in for IAITV. Joined by Scottish feminist linguist Deborah Cameron and feminist psychologist Carol Gilligan, they look at what we can do to build a more feminist language.
Is our language inherently male? Some believe that the way we think and the words we use to describe our thoughts are masculine. Looking at our language from multiple points of views – lexically, philosophically, and historically – the debate asks if it’s possible for us to create a gender neutral language. If speech is fundamentally gendered, is there something else we can do to combat the way it is used so that it is no longer – at times – sexist?
What do you think can be done to build a more feminist language?
Simon Blackburn is Professor of Philosophy at the University of Cambridge. Until recently he was Edna J. Doury Distinguished Professor of Philosophy at the University of North Carolina, and from 1969 to 1999 a Fellow and Tutor at Pembroke College, Oxford. He is the author of Ethics: A Very Short Introduction.
The Very Short Introductions (VSI) series combines a small format with authoritative analysis and big ideas for hundreds of topic areas. Written by our expert authors, these books can change the way you think about the things that interest you and are the perfect introduction to subjects you previously knew nothing about. Grow your knowledge with OUPblog and the VSI series every Friday, subscribe to Very Short Introductions articles on the OUPblog via email or RSS, and like Very Short Introductions on Facebook.
Subscribe to the OUPblog via email or RSS.
>Subscribe to only philosophy articles on the OUPblog via email or RSS.
The post Is our language too masculine? appeared first on OUPblog.
Blog: Game On! Creating Character Conflict (Login to Add to MyJacketFlap)
JacketFlap tags: conflict, writing, characters, plot, communication, craft, dialogue, genre, argument, Add a tag
Let’s take a stroll back to beginning composition class to figure out how to illustrate a convincing change in character motivation.
In once scene Dick makes a point. In another scene Ted makes his counter point. Each encounter they have is an attempt to sway or force each other to adopt the opposite way of thinking. A different point is driven home each time.
Ted's scenes illustrate why he wants humankind destroyed. Ted may think Dick is a hopeless dreamer. Dick may drive home a few points that make Ted reconsider.
Dick's scenes address the reasons humanity should be saved. A few scenes could show him questioning his stance. Yet, it is Dick’s belief in the innate goodness of mankind that eventually gives him the tools or the access to stop Ted’s nefarious plan.
There will be friends that fight alongside Dick to save mankind. There may be a secondary character that is on the fence. Perhaps he or she encounters Sally and wonders if Dick is fatally naive. Jane could have a perilous dilemma of her own and her self-sacrifice illustrates Dick’s point that humanity is worth saving.
Blog: Game On! Creating Character Conflict (Login to Add to MyJacketFlap)
JacketFlap tags: conflict, character, communication, dialogue, scene, obstacles, Add a tag
View Next 25 Posts
“This must be the right way” – now how often have I thought that!! Lovely story Mark, Thank You!
Many parallels there, eh?
Excellent!
What a fabulous story and a great biblical principle! I absolutely loved this post. It’s a keeper! Blesings
I wonder how many days God has tried to get a word in edgewise with me only to be bombarded by my monologue. So shrugging His shoulders, shaking His head, He watches me head off to fall into the river.
Great story. Good lesson.
Yes, I have interrupted God far too many times. Thank you, I’m glad you liked it.
Thanks ~IA, I’m getting back in the flow and have some reading to do about my favorite almost state.