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Viewing: Blog Posts Tagged with: #communication, Most Recent at Top [Help]
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1. Character Currency In Action


Tweet: Characters all have needs and desires that form their #emotionalcurrency.



#psychology,#motivation,#fictionwriting,#writingtips,#characterdevelopment,#psychology
Currency = Motivation
A character’s currency might be safety, money, esteem, physical objects, or spiritual wellbeing. Some desire closeness. Others desire space. A character’s “currency” is the key to influencing them, building relationships with them, and igniting their fury.

If someone keeps trying to motivate or influence your character by promising or threatening them with things they don’t want or don’t care about, their efforts will fail. 


Characters with opposing currencies have a difficult time building a relationship, a friendship or a working partnership.


Emotional currency provides the carrot and the stick of dynamite.


An antagonist who threatens people with things they aren’t afraid of fails in his scene objective. An antagonist who bribes his henchmen with things they don’t want also fails in his scene objective.

If Dick is motivated by a job well done, then self-esteem is its own reward. Dick might react positively to praise or find it uncomfortable.


If Dick performs a task for the self-satisfaction of seeing it done, when Sally heaps praise on him for it, it won’t mean much. His lack of reaction can confuse and annoy Sally. Especially if Dick counters the praise with, “I didn’t do it for you.” Those are fighting words. Sally feels her gift of praise is rejected, her feelings are hurt. That will either throw her into passive mode or aggressive mode.

If  Sally feels like she is giving Dick something, even if it is something Dick neither wants, needs, nor values, she expects esteem in return. Dick, not understanding her currency, won’t give it to her. He will just be annoyed that he was given something he didn’t want, need, or value.

In order for them to mend fences, Sally would have to come to grips with the fact that not everyone wants, needs, or values what she wants, needs, and values. Dick would have to learn how to graciously accept something he didn’t want because Sally was exhibiting generosity of spirit in giving it. 

To go forward in a healthy manner, they would both have to learn to communicate their wants, needs, and currency in a calm, rational way. That rarely happens. Characters rarely become so self-aware that their psychological buttons aren’t pushed. That's why we have fiction ... and reality television.

The esteem of others can be a reward that reinforces Dick's scene or overall story goal. This is great if Dick is building a house for Habitat for Humanity, not so good if he is building a robot that will take over the planet.

If Sally does something with the expectation of being praised and praise is withheld, she may get mad. She may be tempted to get even. She might undo her efforts in retaliation for not receiving the accolades she hoped for. She may be driven to petty acts of spite or refuse to cooperate further. This dynamic plays out in couples, families, and offices all over the globe. It plays out in classrooms, sports teams, social clubs, and PTAs.

If Sally is denied praise and Jane receives praise, Sally will deflect her anger onto Jane. Jane will become a target for her revenge fantasies, especially if the person she really wants to punish is untouchable, dangerous, could fire her or she's married to him. She might think before she strikes at someone she has to live with. If Dick needs a specific piece of information, physical object, or cooperation, he will have to figure out what Sally’s currency is and use that to influence her to give it to him. Her mind will automatically assign a more desirable scapegoat for her frustration.

Dick can try appealing to Sally’s sense of fair play. If Sally has been repeatedly denied the praise or recognition she deserves, she won’t feel like being fair.

Dick can try appealing to her sense of accomplishment by praising her work. Sally recognizes that Dick is feeding her a line and refuses again.

Dick can try bribing her with more money than she can make in a year. Sally is well off financially and that carrot isn’t enough to sway her.

Dick remembers a conversation they had about Jane and how Jane unfairly received praise for something Sally felt she deserved the credit for. Dick offers to help her harm Jane’s reputation or make Jane look incompetent. Bingo, Sally agrees because revenge and retaliation are her currency of the moment. That doesn't make Dick a nice guy, but sometimes you have to do something bad to get something good, or at least promise it in the heat of the moment and renege on it later!


All of your characters will be motivated and influenced by their currency. Conflicts and misunderstandings will abound.

For more tips on motivating your characters, check out Story Building Blocks II: Crafting Believable Conflict, available in paperback and E-book.

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2. Tapping Your Character's Currency

nove, book, fiction, writing, currency, craft, plot, psychology, motivation, Story Building Blocks, Diana Hurwitz, Game On,
16 Characters
In Story Building Blocks II:Crafting Believable Conflict, I introduce sixteen character mannequins based on personality types that you can twist and warp to fit your story needs.

Each mannequin could be male or female. I had to choose pronouns, so I went with the pronoun that matched the greater percentage of gender in each category. He and she can easily translate into masculine, feminine, or androgenous. Sex and sexual orientation do not directly affect personality type, except when it comes to social expectations and how those expectations shape the character.

Everyone has deep-seated needs that serve as currency: the thing that defines their personal carrot and stick. Dangle the right morsel in front of them and they will do anything to get it. Threaten to take it away and they will do anything to keep it.

1. Wynn’s currency is appreciation. She is the worker bee, never the queen. She needs to be needed, to hear “well done” often, and to be thanked for the everyday things she does to keep a life, a workplace, or a planet running smoothly. Telling her that her help isn’t needed or wanted is her trigger.

2. Francis is more interested in being right than being happy. He sees himself as the herd dog keeping everyone in line. He needs people to respect his authority and opinions. All is well, as long as people accede to his point of view and decisions. Call him wrong or question his authority and the fight is on.

3. Nevada hates conflict. He sees himself as the shepherd who guides the flock. His currency is appreciation for his dedication to others. He craves loving affirmations for working hard and providing for other people. Calling him selfish or telling him his efforts are misguided starts a fire.

4. Arden’s currency is gratitude and appreciation for his integrity. As long as people respect him and appreciate his hard work, things go smoothly. Tell him his assistance isn’t needed or question his intentions and the game is on.

5. Blair’s currency is affection and admiration. If she isn’t consistently praised, she deflates. Telling her she is anything but perfection or that she hasn't done anything to earn praise makes her an enemy.

6. Dallas wants to be adored for being the life of the party. She values her sense of fun and adventure. Telling her the party is over or to get serious and she will make your life hell.

7. Hadley wants to be adored for breathing. She wants everyone to be happy. Since she is generally agreeable and good-natured, people usually comply. If the adoration fades, trouble sets in.

8. Shelby wants to be honored and respected. She is a team player. As long as people treat her like a valued member of the team, family, or planet, things are fine. Questioning her character is a call to war.

9. Joss craves recognition for his intelligence and skill. He's the typical silent maverick. He is usually admired in the short-term. His derring-do draws people in, but eventually drives them off. Question his competence and you’ll like find yourself in the crosshairs of his sniper scope.

10. To Kelly, all the world is a stage and he is the main attraction. He is the ultimate game player and always wins. Never accuse him of being a loser or make him sit on the sidelines.

11. Greer is the ultimate reclusive genius. He wants recognition for his competence. Since he is usually competent, he receives it. When he forgets to take care of things he does not consider important or his efforts are misdirected, his competence might be questioned and the fight is on.

12. Taylor is the ultimate organizer or volunteer. She wants to be appreciated for her goodness and service. She usually is, unless her efforts become toxic.

13. Cam wants to be admired for his intelligence and competence. He is the deep thinker of the group. People usually admire that about him. Question his competence or his research and the fight is on.

14. Morgan also wants to be admired for his intelligence and competence. He is the ultimate thrill-seeking gambler. When his sometimes reckless behavior makes those traits questionable, the game is afoot.

15. Lee is the take control steamroller of the group. Lee wants to be top dog. Things are fine as long as her rules are obeyed. When she steamrolls the wrong person or is demoted, she turns lethal.

16. River is the most spiritual and likely to believe in the paranormal. She wants to be admired for her wisdom and desire for harmony. She is usually admired, unless her desire to be worshipped becomes obsessive or her belief system is too bizarre.

To learn more about the mannequins and how personality types create conflict for your characters, pick up a copy of Story Building Blocks II: Crafting Believable Conflict, available in paperback and E-book, and Story Building Blocks: Build A Cast Workbook available in paperback and E-book.

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3. Communication Roadblocks Part 2

This week, we conclude the discussion of roadblocks to communication. Miscommunication can add hilarity, subtext, conflict, or motive for murder.


1.Body Language: If what Dick is saying doesn’t match his body language, Jane will know something is up. Smiling while sad and grinning while angry are sure signs that something is amiss. Jane may change tactics or attempt to understand why Dick is sad or mad. She can ignore the underlying body language or be distracted and not notice, creating an even bigger problem for herself. If she is a detective, she will know that Dick is lying about his alibi.

2. Distractions: If Dick is trying to talk to Jane, Jane may be in the middle of something, like trying to write a chapter before the inspiration fades. Jane might hear Dick without really listening. She may say things like “Yeah, whatever” or “Sure, go ahead.” Because Jane didn’t really attend to what she was agreeing to, there will be conflict. Distractions can be physical, mental, or emotional. If Dick is watching an important football play on TV, he will ignore Jane. Jane may get mad. She may get even. He may miss the fact that she just said she was leaving him for the cabana boy.

3. Jargon: Different cultures use different words to describe things. If Dick jets off to London, he might think Bobby is a person and that shag is a carpet. He might be embarrassed when someone orders “a spotted dick with cream.” All kinds of delightful (and tragic) mistakes can occur.

4. One-Up: Dick and Jane’s conversation can derail in a hurry if they are sparring, each determined to come out on top or get in the last word. A couple in a power struggle can lob, parry, and zing in an escalating war that can ruin a play or concert, a business dinner, or serve as a distraction while Sally breaks into the host’s safe. Things are often said in the heat of the moment that you can’t take back. Dick may need to grovel a while to get back into Jane’s good graces. Escalating one-up fights can illustrate the demise of a relationship gone wrong.

5. Mars/Venus: Dick and Jane have different conversational “currency.” Men tend to report and feel they are supposed to take action. Women tend to relate anecdotes and want validation. Conflict ensues if they don’t get what they want or need. If Jane gets tired of hearing Dick bitch about work because he never listens to her anecdotes about the children, her coworkers, or whatever the frustration of the moment is, she may become angry, depressed, or have an affair with someone who is willing to listen to her. Ironically, men aren’t really asking for advice when they rant either. They want their point of view reinforced. If a female injects logic, the conversation goes downhill fast. Female friendships are forged because women tend to listen and respond to each other in ways men don’t. Men are friends because they don’t bore each other with nonessential details. Dick can become jealous of Jane’s friends because she’d rather talk to them instead of him. If she tells her friend she wants a divorce but forgets to tell Dick, the game is on.

6. Repartee: In a good conversation, Sally and Jane take turns. It’s like watching a tennis match: serve and return. It can get intense, fast paced, and angry. Or it can be slow, witty, and fun. Sally can run on and on and never give Jane a chance to comment. Jane can be brusque and abrasive and cut Sally off every time she tries to say something. In real life people interrupt and talk over top of one other. Groups divide into separate conversations, which can be fun if Jane misses something she should have been listening to.

7. Too Much Information: How open people are about themselves and their lives varies with each culture. Americans stereotypically tell everyone everything about anything. They have no problem talking about how much money they have or spend. They think everyone is interested in the cute things their toddler said. Their closet doors are wide open. Other cultures are more reserved. Their closet doors are slightly ajar or firmly closed. Put opposite characters together and you have an uncomfortable dinner party, a tense diplomatic meeting or a very bad first date.

8. Witnessing: Everyone wants to feel “heard.” I would call that a basic human need. As a friend of mine put it, everyone needs a witness. If Dick feels unheard at work, it will create distress. He may become angry. He may become depressed. He may feel the need to switch jobs. If he comes home and Jane is too busy to listen to him rant about his day, he might seek out someone who will. If that someone is a psycho, you have a thriller. If that someone is a vampire, you have a paranormal fantasy. If that someone is a Martian, you have Sci-Fi.

In compelling dialogue, the course of conversation rarely flows smooth. Characters talk about things they shouldn’t, say things they don’t mean, talk at cross purposes, try to shout each other down, wheedle, plead, whine, bitch, mislead and lie.

A conversation can also serve to bring a character back down from a precipice of anger, frustration, depression or jealousy. A friend can calm and soothe and bank the fires. Use communication conflicts to illustrate your protagonist’s progress toward and away from his goal.

For more information on creating conflict, obstacles, and responses, pick up a copy of Story Building Blocks II: Crafting Believable Conflict in print or E-book version.

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4. Communication Roadblocks Part 1

Speech is how we communicate our thoughts, feelings, ideas, and opinions.

Every species communicates. So far, other than talking birds, humans are the only ones who can speak and write languages. 

Languages are diverse. There are thousands of languages disappearing all over the globe every year. Speaking is our single most important tool, the one thing in addition to opposable thumbs that gives us an evolutionary advantage. 

We don’t always use it wisely, which is really good news for fiction writers. There are many different barriers to communication that your characters can face.

1. Word Choice: If Dick chooses the wrong words to communicate what he needs or thinks, he may spark a battle with sensitive Sally. Blunt Jane may intervene and try to explain what each person meant and make the situation worse. The topic can be anything. “You always” and “You never” are fighting words. Start off a sentence with either and the game is on.

2. Physical Limitations: Dick may not be able to talk because he has laryngitis or has been cursed by a witch and can only croak. He may speak, but Jane can’t hear because of their surroundings, distance, or she is hearing impaired. Let’s say Sally needs to communicate something to solve the story problem or scene goal. Jane can’t hear/understand her because they are too far apart, the phone has static, or they are muffled by burkas. Sally will have to work harder to achieve her goal. Dick can be forced to keep silent because he is afraid to speak or because he is legally or physically gagged.

3. Experience: Dick and Jane may not be able to communicate their needs or wants sufficiently because they have completely different backgrounds. Dick may try to tell her how something was or why he wants to do something. Jane won’t get it because she never had that experience and can’t relate to or imagine it.

4. Perception: Perception is 9/10 of reality. Dick may perceive a situation in a certain light. Jane might perceive it to be the opposite. If Dick is wrong in his assumptions, he will go after the wrong suspect or accuse Jane of something she didn’t do. If Jane perceives Sally to be a superficial slag, she is unlikely to help Sally or will discount the threat that Sally the vampire truly is. Dick and Jane can be talking about different things, but think they are talking about the same thing. They can be talking about the same thing but think they are talking about different things. Cross purpose dialogue can be fun or tense.

5. Emotions: If Dick is furious and Jane is depressed, neither one of them will be able to “hear” what the other person is saying. Discordant emotional states can effectively shut down a necessary conversation. Dick can tell Jane, “I can’t listen to you right now, I’m too pissed off.” Jane can tell Dick she doesn’t really care who did what at work because she’s exhausted, and irritated, and just doesn't give a hoot at the moment. A character who is uncomfortable with an interrogation will try to change the subject. They might keep talking about fly fishing instead of answering questions about a murder.

6. Culture: We all use cultural shorthand in our conversations. If Dick tries to explain something to Jane, she might not understand the references. Her way of looking at the world may be in total opposition to Dick’s viewpoint. Trying to clarify these differences can be fun, tragic, or tense.

7. Religion: If Dick is Christian and Jane is Muslim, it is possible they will negate anything the other says based on prejudice about each other’s belief systems. If Sally believes in God and tries to convince atheist Dick to do something because God would want him to, she will fail. Dick will not accept that a being he doesn’t believe in is asking him to do something. The carrot of eternal life or the stick of hell won’t be selling points to her thematic argument.


8. Language: If Dick is forced to deal with people who don’t speak his language, he’ll have to resort to the basics: hand gestures, facial expressions and sharing one word at a time. Misunderstandings are inevitable. Differing languages can be a conflict at any story level. Debates about accommodating different languages can be a theme or the premise for a Literary or Science Fiction / dystopian tale. It can be a scene goal problem if Dick is trying to explain his situation to a foreigner or trying to gain information from someone who can’t understand him.

Next week, we'll continue our exploration of communication roadblocks.

For more information about conflict, obstacles, and responses check out Story Building Blocks II: Crafting Believable Conflict in E-book and print versions.

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