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Marty Manley, former CEO of Alibris, blogged about Jeff Bezos of Amazon, and his recent decision to spend a week working in an Amazon warehouse:
"I competed with this guy for a decade and frequently thought he was nuts. I questioned almost everything about Amazon, from their international expansion, acquisitions, Kindle, customer obsessiveness, 12 million square feet of DCs, debt load, savage discounting, corporate paranoia, the UI, capital expenditures, the acronyms programs like AWS, S3, FBA, EC2, and even Prime when it first launched...Now I make the predictable comment that more CEOs should spend a week as an hourly employee looking at their company from the bottom. But then I have to ask the harder question: in ten years as the founding CEO of Alibris, how many weeks did I spend packing books in our warehouse or staffing a customer service desk? None. I always had more important priorities." (more...)
[Now reading: The Shock Doctrine by Naomi Klein]