I have been on the phone quite a bit so far today. I intend to be on the phone quite a bit for the near future. I’ve connected to the principal, the school office, the crime specialist at the police department, the Climate Coordinator for the school district and someone from building security.

I still don’t have good answers.

Last Monday, November 17, there was an incident at South High School – my daughter’s school, my alma mater, the school that educated my siblings and my cousins and my second-cousins and the children of my cousins and second cousins. I have had a family member attending South High every single year since I graduated in 1992. My bonds with that school are deep, and they are meaningful to me. Still, I am not happy with what happened. I am not happy with the school’s behavior in the moments following the incident in question. And I am SUPER NOT HAPPY about the vague and detail-less communication between the parents and the school in the ensuing days.

This is what I know:

1. On Friday there was an incident in which a girl was beaten up.

2. On Monday, there was a retaliation, and a large fight occurred on school property, just as school was being let out.

3. A Code Red was issued, meaning that kids who were still in the building (in after school activities) were told to lock the doors, turn off the lights and huddle in the corner in the dark. The kids who had already left the building, who saw the large fight and were scared, ran back to the building, and were not permitted to come back inside. My daughter’s good friend was one of them. She was screaming and crying and pounding on the door. And the school did nothing. She was not allowed inside.

That image? Of a kid outside shouting please. It guts me.

And if it weren’t for the fact that it was Monday when my daughter was at Math Team (my darling little mathlete!) she would have been out there too. Banging on the doors. Begging to be let in. This girl – Ella’s friend? She is the sweetest girl in the world – her family came here from Somalia to seek safety and opportunity. She deserves to be safe. Every student at South deserves to be safe.

Now, times being what they are, we are awash in “information” but it is difficult to find out what is actually true. Ella’s friend reports hearing gun shots – lots of kids do – but the police do not have that information and neither does the school. So I have to assume that in the heat of the moment, frightened children hear all kinds of frightening things, and fear the worst. But that speaks to a larger concern: where the hell were the grownups? My daughter showed me some of the videos that had been posted on kids’ pages on Facebook, and all I can see is a lot of chaos and confusion. And frightened children. And no grownups.

I understand the need to keep the building safe. I do. I understand that school officials do not want violence to come inside the school walls. But the kids on the grounds deserve to be safe as well. They were just about to walk home. They are good kids who work hard at their studies and who have bright futures, and they should expect to be safe coming and going. The school has a responsibility – given that it is district policy to hand them bus passes instead of transporting them by school bus – to ensure that each child is safe between school and home.

When we have policies that lead us to lock our doors, lock kids out, and simply say, “Sorry, kid. No grownup will help you. Good luck not getting hurt.” we need to take a good, hard look at what we’re doing, and what the results of these policies actually are. Because this situation? Well, it sucks. And we can do so much better.

Yes, they are teenagers; and yes, they sometimes make horrible choices; and yes, sometimes they get involved in groups and behavior patterns that lead them into some scary places; and yes, they are big and zit-faced and sometimes stinky; and yes, sometimes they can frighten us – even big strong grownups like ourselves. But the fact remains that they are children. Children. And we have duty to protect them. Every last of us. Because we are grownups.

And mama bears.