Crisp Group Training Video: Quality Customer Service, Fourth Edition
Book Description
The techniques and tools covered in this video will help you understand the basic needs of customers, outline four reasons why quality service is important, teach you how to handle complaints and difficult customers, and help you anticipate your customer's needs. Everyone in an organization has something to do with customers daily. Customer service is the foundation on which success and profitabil... More
Book Information
Publisher | Crisp Learning |
Binding | Paperback (4 editions) |
Reading Level | Uncategorized |
# of Pages | N/A |
ISBN-10 | 1560522313 |
ISBN-13 | 978-1560522317 |
Publication Date | 09/29/2000 |
The Creators
Videos
Reader Comments
Amazon US Reviews
Write a review on Amazon.com for this book
Amazon UK Reviews
Write a review on Amazon.co.uk for this book
Barnes & Noble Reviews
Write a review on Barnes & Noble for this book
Goodreads Reviews
Write a review on Goodreads for this book
View William Martin's profile