What is JacketFlap

• JacketFlap connects you to the work of more than 200,000 authors, illustrators, publishers and other creators of books for Children and Young Adults. The site is updated daily with information about every book, author, illustrator, and publisher in the children's / young adult book industry. Members include published authors and illustrators, librarians, agents, editors, publicists, booksellers, publishers and fans.
  Join now (it's free).

Buy this Book

•  Amazon
•  Barnes and Noble
•  Abebooks
•  Alibris
•  Bookfinder
•  At a local Bookstore
•  Find in a Library

Book Creators

• William B. Martin (Author)

Upcoming Events

• None

Recent Blog Posts

These are the most recent 10 blog posts about Superior Service! in JacketFlap's Children's Publishing Blog Reader

Subjects

• Abridged Audio - Business/Professional
• Audio Adult: Business
• Business & Economics / General
• Business & Economics / Quality Control
• Business & Management
• Business studies
• Educational: Business studies
• Quality Control

Book Awards

Editorial Reviews

Editions

• Quality Customer Service
  Crisp Learning, Paperback, 2001
• Crisp Group Training Video: Quality Customer Service, Fourth Edition (Group Video Program)
  Crisp Learning, Paperback, 2000
• Superior Service, Third Edition (Quality Customer Service,Self Study II) [VHS]
  Crisp Publications, VHS Tape, 2000
• Superior Service!
  Crisp Learning, Paperback, 1995

JacketFlap Sponsors

Spread the word about books.
Put this Widget on your blog!

Are you a book Publisher?
Learn about Widgets now!