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	Title / Year, Comments	Ages	Add Date
	Repeat Business (Paperback, 1992) By Larry W. Dennis	Adult	1/24/2011 Add
	lwdsr said: REPEAT BUSINESS teaches your new and long-term employees the six steps to superior customer service, the skills that will help you create loyal customers. Written in straightforward, plain language and colorful anecdotes, Repeat Business helps you learn how to treat people so they keep coming back as satisfied customers. tags: I wrote