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Viewing: Blog Posts Tagged with: library management, Most Recent at Top [Help]
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1. What Do You Do With An Idea (The Manager Version)

 

What do you do with an idea, picture book.

Picture book, What Do You Do With An Idea.

What Do You Do With An Idea is a brilliant picture book by Kobi Yamada, illustrated by Mae Besom, that many of us know and love. It has an inspirational message that all creators, makers, dreamers, and children’s librarians alike can appreciate: Hold tight to your ideas and see them become reality.

We all know that when we have an idea we need to consider it precious and valuable, but what if the idea is not your own? What do you do with an idea if you are a manager, or anyone else within a library, who has the power to help turn dreams into reality? How do we give meaning to the ideas of other people, while still upholding our jobs as a manager? It is a tight-rope walk between two vastly different terrains, but it is possible to achieve.

We all know that feeling. Someone is sitting in your office and they are bursting with excitement about some new idea/project/collection/program they want to do. Instantly our mind can go to a few places.

  1. This is way too much work.
  2. We’ve tried to do this before and it didn’t work.
  3. This person has had too much caffeine and they are on a different level than I am.

Those things might be our immediate response, but as a manager it is critical we take a step back and approach things a little bit differently. Here is what I’ve found to work when I am approached with an idea.

  1. Say yes. I know this sounds crazy. What if the idea is really big? What if they don’t have time to pull it off? What if the idea is really crazy? As long as the idea falls within their job scope, I suggest you start by saying yes. I’ve been inspired with the philosophy behind the book, The Answer to How is Yes.  You start by saying yes, you show a dedication to their idea, and then you work out the details.
  2. After saying yes you clarify what they see your role being. This is as important for a manager as it is a staff member. “What do you need from me?” and “When do you need it by?” are key questions to ask. You won’t necessarily be able to commit to their needs, but it is the starting point for a conversation.
  3. Last, you shape the parameters of the idea. If number one made you really nervous, number three should help you feel better. Just by saying yes it doesn’t mean that you have to turn the library into a circus in three weeks (although I think Children’s Librarians could pull it off). At this point you can offer suggestions about a timeline, about scaling the idea, and advice for who can help them pull the miraculous feat off.

With these three easy steps, managers can make sure that they are approachable and open to the ideas of others, while still maintaining their job role and supporting their staff members. It is important that managers are interested in ideas, and treat them carefully, after all the picture book that inspired this post will tell us:

“And then, I realized what you do with an idea… You change the world.” 

The post What Do You Do With An Idea (The Manager Version) appeared first on ALSC Blog.

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2. Communication: the Spine of Supervision

If you are like most people in middle management, the word “supervisor” makes you break into a cold sweat. Your former lunch buddies are now your employees, and you are “the boss.” In fact, things might be feeling down right awkward as you transition into a supervisory role! But fear not – there are a few things that you can do to gain the respect of your colleagues and supervise with a smile (most of the time!) on your face:

1. Take a Personality Test

No really. See if you can find a Meyers-Briggs Personality Test training in your area, either in person or online. Knowing where you – and your staff – fall on the 16 personality type scale (are you an extrovert or an introvert? Do you use your senses or intuition for decision making? Are you a thinker or a feeler?) -can help immensely when it comes to supervising and decision making.

2. Let Your Staff Evaluate You

This one sounds scary, but I find it to be very useful –it helps show staff that you are serious about not just changing their behaviors, for instance, but your own as well. Ask staff to list three things they consider a strength of yours, and one area that they think could use some more attention or focus. For example, maybe you think you are great at having meetings – until someone points out that the last time you held a department meeting was six months ago! Scheduling regular times to meet and talk with staff helps keep communication flowing, and it clears any mis-communication up before it turns into a game of “telephone” throughout the department

3. Go Through Job Descriptions and Duties

Often, people inherit job duties and routines based upon the holes or needs of a department, or from a previous supervisor. But it can make the department stronger in the long run if you ask your staff to write down the following for you:

  • What projects, programs, services are they currently working on or responsible for?
  • Are they responsible for any areas of collection development?
  • What are three things that they like about the department?
  • What are three things that they would change about the department?
  • Is there an area of their job that, if possible, they would like to change or not be responsible for? What would they like to work on or try that they aren’t currently doing?

Once you gather these statements from your staff , take the time to read and reflect on them. Are there changes that can be made? Perhaps someone has been in charge of pre-school story time for years, and is looking for a change. Consider the strengths and weaknesses of the staff you have. As managers and supervisors, we can’t make everyone happy, but your staff can tell when you are truly listening and responding to their ideas and requests. Even if you can’t make a change directly or immediately, taking the time to meet one on one with staff members to discuss their ideas and visions for the department can help build a community of trust with a strong foundation of communication.

Finally, remember this: No matter how much communication and assessment you do as a supervisor, there will be days when being fair isn’t the same as being popular. But being fair will gain you the respect of your staff, which is a far greater benefit to have.

*******************************************************

Lisa Gangemi Kropp is the Youth Services Coordinator at the Suffolk Cooperative Library System, and the First Steps early learning columnist for School Library Journal

The post Communication: the Spine of Supervision appeared first on ALSC Blog.

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