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2004 Customer Service Conference Proceedings

Book Description
Proceedings from second annual AWWA Customer Service Conference which addresses the pressing and timely issues of facing the utility industry. Topics include emergency call center, Customer Information Systems, customer communications, performance measures, employee evaluation, operations optimization, strategic planning, performance evaluations, credit and collections best practices, and new ... More
Book Information
PublisherAmerican Waterworks Association
Reading LevelUncategorized
# of PagesN/A
Publication Date04/15/2004
The Creators
About Multiple Contributors (Contributor) : Multiple Contributors is credited in . A published credit of Multiple Contributors is 2004 Customer Service Conference Proceedings.
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