What is JacketFlap

  • JacketFlap connects you to the work of more than 200,000 authors, illustrators, publishers and other creators of books for Children and Young Adults. The site is updated daily with information about every book, author, illustrator, and publisher in the children's / young adult book industry. Members include published authors and illustrators, librarians, agents, editors, publicists, booksellers, publishers and fans.
    Join now (it's free).

Buy this Book

Book Creators

Upcoming Events

  • None

Recent Blog Posts

These are the most recent 10 blog posts about Firing on all Cylinders: The Service/Quality System for High-Powered Corporate Performance in JacketFlap's Children's Publishing Blog Reader

Loading...

Subjects

Book Awards

Editorial Reviews

Editions

JacketFlap Sponsors

Spread the word about books.
Put this Widget on your blog!
  • Powered by JacketFlap.com

Are you a book Publisher?
Learn about Widgets now!

Firing on all Cylinders: The Service/Quality System for High-Powered Corporate Performance

Book Description
Firing on All Cylinders is based on the experiences of hundreds of public sector and business organizations improving their service/quality to master a rapidly changing world. This book brings together three organizational performance fields that have, until now, been distinct and separate. These are: 1. Customer Service - developing high perceived value and responsiveness 2. Quality Improve... More
Book Information
PublisherMacmillan Canada Div Of Canada
BindingPaperback (8 editions)
Reading LevelUncategorized
# of Pages416
ISBN-100771591667
ISBN-13978-0771591662
Publication Date01/01/1992
The Creators
About Jim Clemmer (Author) : Jim Clemmer is a published author. Some of the published credits of Jim Clemmer include Firing On All Cylinders.
View Jim Clemmer's profile
Videos
You must be a member of JacketFlap to add a video to this page. Please Log In or Register.
Reader Comments

Log In or Register to leave a comment about this book.

Amazon US Reviews
Write a review on Amazon.com for this book
Amazon UK Reviews
Write a review on Amazon.co.uk for this book
Barnes & Noble Reviews
Write a review on Barnes & Noble for this book
Goodreads Reviews
Write a review on Goodreads for this book