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Using the easily-learned DISC system, Chris Carey explains how you can resolve conflict, build better teams, manage effectively, establish credibility, improve performance, negotiate compromise, enlist support for ideas, create a common vision, understand differences, enhance co... More

Using the easily-learned DISC system, Chris Carey explains how you can resolve conflict, build better teams, manage effectively, establish credibility, improve performance, negotiate compromise, enlist support for ideas, create a common vision, understand differences, enhance communication, influence others' responses, and compensate for blind spots.

24 chapters explain:

How and why people are different

How to identify your own personal style of behavior (along with its strengths and struggles)

How to quickly read and understand the styles of others

How to apply this knowledge in marriage, parenting, and friendships

How to discover what other people want

How to enlist their cooperation rather than enforce their compliance

How to succeed in customer service, selling, negotiating, hiring, managing and leading.

Endorsed by John C. Maxwell, Robert Schuller, Rich Devos, Art Linkletter, John Fuhrman, Al Reis, Tony Alessandra, Roger Dawson, and more. Motivational guru Brian Tracy says, "This book contains more practical ideas to help you be more effective with other people than anything else you will ever read! Outstanding!"